tc bathrooms' Lifetime Product Guarantee Registration

Thank you for purchasing a product from tc bathrooms. We’re confident you’ll be delighted with your purchase for many years to come, however our Lifetime Guarantee offers you additional peace of mind at no extra cost. You can find more information about our guarantee on the tc bathrooms website at www.tc-bathrooms.com.

In order to be eligable for our Lifetime Guarantee, you must complete all sections of this form and press the ‘Register Now’ button to submit your details. You will receive an email confirming your guarantee registration number – you will need to print a copy of this and send it along with a copy of your original purchase reciept or invoice.

1. Your Details

Title: Initial: Surname:
Address:    
     
Postcode:    
Tel. No: Mobile No:
Email:    

2. Where Purchased

Company Name:
Address:
 
Postcode:

3. Purchase Details

Purchase Date: Invoice Ref. No:
Please send a copy of your purchase receipt or invoice in the post along with a printed copy of the confirmation page once you've completed your guarantee registration.
Installation Date:
Installers Name and Address:
Installers Contact Telephone Number:

4. Customer Satisfaction Survey

Sales Staff
Exceed Expectations
Above Average
Average
Below Average
Unacceptable
Did you find the staff helpful/courteous?
How was their tc bathrooms' product knowledge?
Quality of display of tc bathrooms' products?
Did they inform you about special offers available?
Did the staff familiarise you with the tc bathrooms' brochure?
Comments:
 
Quotations
Exceed Expectations
Above Average
Average
Below Average
Unacceptable
Did you find your quote informative/easy to understand?
Accuracy of Quote
Competitiveness
Comments:
 
Order Process
Exceed Expectations
Above Average
Average
Below Average
Unacceptable
Timeliness of Delivery
Received in Good Order
Did you find the delivery drivers helpful/courteous?
Comments:
 
Product Quality
Exceed Expectations
Above Average
Average
Below Average
Unacceptable
Product Satisfaction
Product Quality
Fitting Instructions
Comments:
 
Technical/Customer Services
Exceed Expectations
Above Average
Average
Below Average
Unacceptable
Speed of Response
How did we deal with your queries?
Did you find our customer service team helpful/courteous?
Comments: